12-31-2012 04:21 PM
can anyone please tell me the solution for the problem
i am using blackberry bold 9000 and having full bis plan but my whatsapp is not working.
but whatsapp works with wifi
i have tried lot of things but could not find the solution .
12-31-2012 04:32 PM
looks like you'll have to check with tmobile on this:
See here too:
Try this if WhatsApp still will not work on data only:
Contact your mobile provider and ask them about different access point settings to run chat apps.
They will guide you through a process in which you will manually configure your data network and web settings.
12-31-2012 05:47 PM
Another option is to contact whatsapp support and log a support ticket.
something between them and tmobile isn't working. I feel as though you're getting the runaround. I think its a tmobile issue because the app works over WiFi. Has it ever worked? You may have to escalate to tmobile second level support.