Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎01-23-2013
My Device: 9800
My Carrier: Bell

where did my blackberry app world icon go???

There it was gone.  My blackberry app world icon disappeared off of my phone.  Can't find it in any of areas including all.  Checked the few folders I have and it is not there.  I can search for it and find reference to it where it lists the modules.  I deleted it and re-installed via a browser, but even after shutting the phone down, replacing the battery and re-booting, that application does not appear.


Options/Device/Application Management lists the application with last used = never.


Any ideas why it does not show up on the launcher? 

Hall of Famer III
Posts: 58,747
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: where did my blackberry app world icon go???

Hi and Welcome to the Community!


There is a very long discussion in this thread on exactly that topic:

Please review it carefully for all solutions posted to see if one of them applies to you.


Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Posts: 95,771
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: where did my blackberry app world icon go???

Follow Resolution #1 in this link.

BlackBerry App World icon is missing after upgrading to BlackBerry App World to


Resolution 1

On BlackBerry 6 OS versions prior to and the App World Icon is not visible, please download and install the BlackBerry App World

  1. Open the BlackBerry Browser on the BlackBerry smartphone.
  2. Browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After download, please restart your BlackBerry smartphone when prompted.
  4. Verify that BlackBerry App World is located on the home screen.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code