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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-15-2013
My Device: Bold 9900
My Carrier: AT&T

where does all my information go from Blackberry Protect?

I have it set up to backup my stuff everyday, but where does it go? I've been told it goes to my email but I never recieve an email confirming my stuff is safe. Is there a place where I can actually see that it is backing up my stuff?  Please help.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: where does all my information go from Blackberry Protect?

Hi roborasta


Welcome to BlackBerry Support Forums



If you are using BlackBerry Protect and doing a regular backup then they are stored on BlackBerry Protect Website , you will not recieve those backup on your email address. but it can be restored back on your device when you need them. From a PC  Login to BlackBerry Protect Website  using your BlackBerry ID > Click on My Data > You will be able to see those Backup Archives . Here is the link :






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Posts: 49
Registered: ‎08-08-2012
My Device: BlackBerry Bold 9790
My Carrier: Wind Mobile

Re: where does all my information go from Blackberry Protect?

I also can confirm - once decided to experiment to restore a backup from BlackBerry Protect - it do restores. So no issues there. I regularly (like once a week and a half) do backups.

Aside of this the BlackBerry desktop software on my laptop also does backups which do remain on the laptop. But I prefer the Protect. As far as I know it does not backup everything (the desktop software do backups more information), but what I really need is the contacts and messages. This is my most important. Everything else in the backup is a bonus.