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New Contributor
Posts: 3
Registered: ‎12-11-2012
My Device: bold 9900
My Carrier: tmobile

where is my profile?

Can't seem to find where to find my profile, can anyone help?

Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: where is my profile?

Hello,

Profile for what? This site? BBM? Something else?

Let us know.


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎12-11-2012
My Device: bold 9900
My Carrier: tmobile

Re: where is my profile?

bbm has stopped working when I click on my bbm icon it's telling me to go to my profile and check the regisitration, don't know where to go for "my profile" thanks

Highlighted
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: where is my profile?

There are many issues with BBM right now...can you perhaps provide further details? Did you perform an update or upgrade? Or did anything else happen just BEFORE this behavior started?

 

I think that the Profile page is reached from, after you first enter BBM, pressing the Logo_Blue.gif key...it is I think somewhere in that menu, or a sub-menu from there. Or, you click yourself at the top.



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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