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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎01-10-2012
My Device: torch 9810
My Carrier: at&t

white screen and small icons!!!!

My home screen is white. The icons on the panel are really tiny and scattered around. I keep getting error this and error that when i try to open an app or anything. I cant play my music. Basically my phone doesnt look normal and i already tried turning it back on and off.Can anyone tell me what this is and can i fix it?

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Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: white screen and small icons!!!!

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

if the above does not work then maybe a OS reload is in order.

 




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