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BlackBerry® OS Smartphones

Posts: 15
Registered: ‎11-25-2008
My Device: Not Specified

white screen ? need advice !!!

so my bb curve 8330 a few times yesterday i noticed it had a white screen with no error messages. i would press the back key and it would go away but then it happended a few other times too. the phone seems to work ok but im concerned about it. i just updated the os to 4.5 the other day and my network is sprint.


can you guys give me any advice as to what it could be ? 

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: white screen ? need advice !!!

Sounds like you need to reload the operating system again, or downgrade to your old version.  The problem sits with your current OS

If someone helped you give them kudos. Research all info!
Posts: 15
Registered: ‎11-25-2008
My Device: Not Specified

Re: white screen ? need advice !!!

well im not gonna downgrade becuase i bought specific themes for 4.5. what does the white screen mean ? the phone doesnt freeze, it just had a white screen, what causes this ?
Posts: 95,771
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: white screen ? need advice !!!

Have you done any battery pulls AFTER receiving these white screens?


What version of the OS did you upgrade? Specifically 4.5.??? (look at Options > About).

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