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New Member
Posts: 1
Registered: ‎02-14-2013
My Device: blackberry curve 8520
My Carrier: vodafone

white screen of death

im am literaly dissapointed with blackberry i only had it for 2 months and a white screen just came up i treid rebooting and i tried app loader and it still did not work pls help ive paid 1130 and warranty expired

Hall of Famer III
Posts: 57,618
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: white screen of death

Hi and Welcome to the Community!

 

I cannot tell for sure exactly what you have tried nor the exact results, so I'll give you these drastic remedy attempts:

 

Hopefully you already have a good backup of your BB, as these remedies typically do not allow you to now take such a backup.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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