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BlackBerry® OS Smartphones

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New Contributor
Posts: 9
Registered: ‎07-23-2012
My Device: Q10
My Carrier: ATT

why are my text messages auto-deleting?

As of 3 days ago, my text messages have been autodeleting themselves after a week or so. Now I see when I woke up this AM that they only go back to Sunday... How can I change this? I see nothing in the options or message setup that deals with this. I have plenty of memory on both my card and device for message storage. Help!
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: why are my text messages auto-deleting?

Hi Satyrjcrog,

 

The Low Memory Manager (LMM) is activated automatically when the available flash memory on the BlackBerry smartphone decreases to less than 400 KB. Flash memory is used to store BlackBerry smartphone applications such as messages, calendar, contacts, tasks, memos, and third-party applications.

 

Check the below knowledgebase article to know more details -

 

  • KB02843 What is the Low Memory Manager feature on the BlackBerry smartphone

tanzim                                                                                  
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New Contributor
Posts: 9
Registered: ‎07-23-2012
My Device: Q10
My Carrier: ATT

Re: why are my text messages auto-deleting?

Thanks for the reply, but these are sms messages which this article doesn't mention. My available memmory according to the device is 16.24mb, well above 400k. Any other suggestions?
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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: why are my text messages auto-deleting?

Here messages means SMS, Text Messages and MMS etc.

tanzim                                                                                  
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