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New Member
Posts: 1
Registered: ‎05-26-2013
My Device: storm 2
My Carrier: digicel

why do i hve to hve wifi

why cant ii go on my browser or facebook ? its tell make sure yur connected to a wifi connection

Hall of Famer III
Posts: 59,102
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: why do i hve to hve wifi

Hi and Welcome to the Community!

Is the message exactly that? Or does it say something different?

On your model, it is typically required that you have an active BB-level data plan subscription, even if you only want to use WiFi for your activities (e.g., email, Browser, etc.). Lacking a proper data plan typically means no BB-proprietary functions at all on older devices.

So, please clarify the exact things you are attempting, the exact results of your attempts, along with the exact and complete content of the error messages presented. Also, be sure that you are subscribed, from your carrier (digicel, according to your profile here), to an adequate data plan to enable the services you desire to use.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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