06-19-2013 05:11 AM
i have my bb urve 8520 for 2 years now and since 3 weeks ago the wi-fi wont turn on no matter what i try.
i tried restoring default settings and everything i could possibly think of but it wont budge
i really need wi-fi again
reply asap please
06-22-2013 11:25 AM
Welcome to the BlackBerry Support Community.
Did you complete a reload of your software or security wipe of your device? If not, please perform a reload of your BlackBerry Device Software to address the issue you are experiencing when enabling Wi-Fi. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:
In the case that this process fails to resolve the issue, please contact your point of sale for options.
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