Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 2
Registered: ‎08-25-2008
My Device: Not Specified

wi-fi problem (newbie to Blackberry)

I have a 8320.  At home I have no problem connecting to my secured wi-fi, Work is another problem.  At work we have a UNSECURED access router.  I can be standing next to the router and the curve says there is no network??  My iphone finds it with no problem!!  Other staff can access the wifi from across the building.  I'm confused.... please help!!!
New Member
Posts: 2
Registered: ‎08-25-2008
My Device: Not Specified

Re: wi-fi problem (newbie to Blackberry) follow up

We reset the router.  Now I can detect the signal, but I'm only at 1 bar standing next to the router.  About 30 feet I loose it!!  Browsing is wayyyyyy slow!!   Please help!!!
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: wi-fi problem (newbie to Blackberry)

Hi and welcome to the forums!


Please take a minute to read these articles from the knowledgebase:




Let me know if this helps!


Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter