Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-09-2013
My Device: curve 8900
My Carrier: vodafone

wifi connected, internet working too but facebook ain't

My wifi is successfully connected, the internet is also working but I tried to use facebook, it doesn't log me in and when i tried to download facebook for blackberry, the download failed and a page opened saying thank you for downloading. Please help.

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: wifi connected, internet working too but facebook ain't

Hello icecream9555,

Welcome to the BlackBerry Support Community.


Thank you for your question regarding Facebook® for BlackBerry® smartphones usage over Wi-Fi®.


A data plan that supports Facebook® for BlackBerry® smartphones is required to use this application. Are you able to use the application with Wi-Fi disabled? If you subscribe to a data plan with your mobile service provider, we suggest that you contact them to verify that this is currently active and configured to do so.


Have a great day.




Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!