Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎11-24-2012
My Device: blackberry curve 9360
My Carrier: vodafone

wifi failed to associate to network

hi i recently brought a bb 9360 and ive bin lookin and theres not just me either havin this problem, every time i try 2 connect to my wifi the msg failed to associate to the network keeps poppin up, ive had no problems with my old fone 8520 conectin to the wifi its only this fone, i am on the latest os7, i live in a poor signal area and im always usin the internet and bbm so i realy need 2 connet to my wifi, if any 1 has any sujestions plz let me no, thanks,


Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: wifi failed to associate to network

Hey junior_2003,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would suggest following the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB14477


Let me know if you have any more questions.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!