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09-10-2013 02:20 PM
Hi and Welcome to the Community!
As you can see, the ability to be a HotSpot depends on two things...running the BB with OS7.1, and a service plan from your carrier that allows hotspot. You can check your device OS via this:
But you of course have to ask your carrier about if your data plan from them is adequate.
Good luck and let us know!
09-16-2013 12:01 PM
You have to override the automatic processes...the automatic methods rely on your carriers supported OS levels...if your carrier does not support 7.1, then the automatic methods won't offer it to you. I also have no way to know if there even is a 7.1 package available from other carriers...step 4 below contains the instructions you need to find out.
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
4) Download and install, to your PC, the BB OS package you desire:
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
Good luck and let us know!