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Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wifi on torch 9810


mansooralia wrote:
i do see the wifi connection, and on the home screen, top right, i see the wifi connected, with my wifi name.... is it still looking for a wifi connection/mobile connection?

Nope, you're connected to WiFi, and should have use of data on the device for internet browser, but little else.

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Contributor
Posts: 19
Registered: ‎07-29-2011
My Device: Torch 9800
My Carrier: Airtel

Re: wifi on torch 9810

I did not understand your answer, please elaborate
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wifi on torch 9810

It appears the you are connected to wifi.
So. Does the Internet browser work?
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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 19
Registered: ‎07-29-2011
My Device: Torch 9800
My Carrier: Airtel

Re: wifi on torch 9810

[ Edited ]

No, the internet browser does not work, and gives me the error i had last stated... contact your service provider...

 

also, the IP address is not assigned to the device, when i see it under the status section

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wifi on torch 9810

I think you need to wipe & reload the device.

http://supportforums.blackberry.com/t5/BlackBerry-Device-software/How-To-Reload-Your-Operating-Syste...
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code