Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 7
Registered: ‎04-05-2012
My Device: blackberry playbook 16g
My Carrier: Rogers

wifi setting for hotspots like mcdonalds

I just recently resent my playbook and reloaded the updated os and now I cannot connect to the hotspot in mcdonalds.  I am trying to figure out what the setting are supposed to be.  when I click on ok when asked if I want to connect to hotspot it does its thing and says your playbook is connected to the internet but it is not fully conncected as it wont let me download any apps. 

 

Any ideas would be appreciated.

 

Thanks

Susan

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: wifi setting for hotspots like mcdonalds

Interesting:

I went to

http://www.mcdonalds.com/us/en/services/free_wifi.html

 

Give their tech support a call @ all 1-877-MCD-WIFI (1-877-623-9434)

Not sure how they are setup, hopefully this will point you in the right direction.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 7
Registered: ‎04-05-2012
My Device: blackberry playbook 16g
My Carrier: Rogers

Re: wifi setting for hotspots like mcdonalds

Thanks I will give that a try.  I worked fine before restarting my playbook and before I had this newer os.

Posts: 94,672
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wifi setting for hotspots like mcdonalds

I'd also suggest restarting your PlayBook, then try the connection again.

I've never had a problem connecting at a McDonald's on the Playbook (which has only been a total of ONE time since I got it in April 2011). But it worked and was seamless to connect.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎04-05-2012
My Device: blackberry playbook 16g
My Carrier: Rogers

Re: wifi setting for hotspots like mcdonalds

yea thats just it I had not problem before.  I did try retarting the playbook but short of wiping everything out using Security wipe and then restarting the whole process over again I dont know why this happend.  I will try calling and see what happens.