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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎05-29-2012
My Device: bold 9780
My Carrier: etisalat

wifi won't turn on

the wifi on my 9780 won't turn on due to a glitch in the engineering screen (either "crash wilink" or "nvs update" tbh i dont remember which). ive restored it back to an older os and updated it again (3 times) but it still doesn't work. is there a way to FULLY re-write the os and possibly the boot rom? if not how do i fix my wifi?


p.s. i dont wont any bs about how my blackberry is broken and cant be fixed. if that were so the bluetooth wouldnt work but it DOES work so don't even go there.

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: wifi won't turn on

Hello Leszakk,


I would suggest to do a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before restoring any data to the device.

If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file

If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

Thank you



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