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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎11-17-2012
My Device: blackberry curve 9300
My Carrier: o2

wifi

hi can sum1 help me i have bought bb curve 9300 2nd hand and i cant get the wifi to work it keeps saying wifi radio turned off. i have no idea what this means. i took it to my local store and they reset the whole fone to the factory settings and it still wont work also i cant get the camera to open. any help is much appreciated!

 

Kind Regards 

Chaz x

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Hall of Famer III
Posts: 57,581
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: wifi

Hi and Welcome to the Community!

Given what you describe, I would deduce that you purchased a defective or damaged 2nd hand unit...no amount of software or internet-distance diagnosis can help that situation, if it is the case. I would recommend you seek remedy from the seller.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎11-17-2012
My Device: blackberry curve 9300
My Carrier: o2

Re: wifi

thanks i have contacted them and they have said it worked fine 4 them but they never used the camera. i think u mite b rite and i have been sold a dud Smiley Sad 

Hall of Famer III
Posts: 57,581
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: wifi

Sadly, that happens all too often.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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