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Contributor
Posts: 14
Registered: ‎05-12-2013
My Device: 8520
My Carrier: TATA Docomo

wihout BIS plan wifi not working on my phone.

Hello on my blackberry curve 8520 if i don't have data plan my wifi stop working and all the time on wifi icon shows - icon instead of green right mark even my data services are on kindly help me out ...... 

Developer
Posts: 102
Registered: ‎10-06-2013
My Device: Playbbook
My Carrier: TATA Docomo

Re: wihout BIS plan wifi not working on my phone.

Restart your phone still you face same prob then restore it as a default factory setting prob. solved... did u check for update ?
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wihout BIS plan wifi not working on my phone.


cyclopse wrote:

Hello on my blackberry curve 8520 if i don't have data plan my wifi stop working and all the time on wifi icon shows - icon instead of green right mark even my data services are on kindly help me out ...... 


Your WiFi is working... you won't get the green check mark and the WiFi icon will remain grey, if you don't have the BIS data plan. But the WiFi is still working for using the hotspot browser.

 

  1. From the Home screen of the BlackBerry smartphone, go to Options > Advanced Options > Browser.
  2. Change the value of the field Default browser configuration to Hotspot Browser
  3. Press the Menu key, and click Save.
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Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wihout BIS plan wifi not working on my phone.


samarthsevak wrote:
Restart your phone still you face same prob then restore it as a default factory setting prob. solved... did u check for update ?

that won't resolve anything as long as there is no BIS data plan present.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Contributor
Posts: 14
Registered: ‎05-12-2013
My Device: 8520
My Carrier: TATA Docomo

Re: wihout BIS plan wifi not working on my phone.

I tried everything but nothing worked for me .
Contributor
Posts: 14
Registered: ‎05-12-2013
My Device: 8520
My Carrier: TATA Docomo

Re: wihout BIS plan wifi not working on my phone.

As i said facebook, whats app nothing works for me .......
I have to keep BIS even if i dont want to coz i stay always in the wifi area.
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wihout BIS plan wifi not working on my phone.

Did you change the option for the Hotspot browser as I said?

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 14
Registered: ‎05-12-2013
My Device: 8520
My Carrier: TATA Docomo

Re: wihout BIS plan wifi not working on my phone.

it is already like there buddy .... but it wont work if i dont have bis on my phone activated means if i deactivate my bis plan then whats app facebook everything stops working and on my wifi always - icon comes instead of a green right icon.
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: wihout BIS plan wifi not working on my phone.

Correct. That is working as designed for an OS4 or 5 device.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Developer
Posts: 102
Registered: ‎10-06-2013
My Device: Playbbook
My Carrier: TATA Docomo

Re: wihout BIS plan wifi not working on my phone.

did you try with restoring factory setting?

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes