Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎06-30-2009
My Device: Not Specified

wiped again and again, but still got JVM 102 reset

I got my bb only 20 days, but I have wiped more than 10 times when "JVM 102". and I used the "JL_Cmder" to see log files every time before I wiped it, but got different .cod file name each time. I'm going to creazy. and it happend 1 or 2 days at first, but now it shows "JVM 102" every reboot time.

anyone could help me? 

 

every message I googled says: wipe could  fix everything, but dosen't works for me. 

Thanks

Highlighted
Retired
Posts: 256
Registered: ‎07-10-2009
My Device: BlackBerry 9700

Re: wiped again and again, but still got JVM 102 reset

Hello alcides and welcome to the forums!

 

 

In your situation, because you have wiped the device a number of times and it hasn't worked for you, I would say your best bet is back up your device and reload the software.  Here are a few articles that will help you with your JVM 102 error.

 

 

1)  Here is how you back up your device.

2)  Here is how you reload the software cleanly on the device. 

3)  Here is how you restore your data to the device if it is not backed up automatically. 

 

 

hope this helps  Smiley Happy 


-tg


 


Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!