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New Member
Posts: 0
Registered: ‎10-20-2012
My Device: curve 3900
My Carrier: orange

wiping my phone without using trackpad

hi guys,

 

i am selling my phone an want to wipe it before i do. my trackpad is broken, is there a way of wiping it without using the trackpad?

Hall of Famer III
Posts: 58,181
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: wiping my phone without using trackpad

Hi and Welcome to the Community...apologies for the delayed reply...hopefully you have already resolved this, but just in case!

 

Please refer to this KB...there is much more you need to do than a mere WIPE:

  • KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone

And that KB also links to one that provides alternate methods to conduct the WIPE.

 

Good luck!


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