02-22-2012 06:55 PM
Got my new bold9900 today before i had a curve and i never had a problem with it....and i've tryed to set a few things up...however it asks me for my bb ID so i type it in n it comes up with ' unable to log in to your blackberry Id account' i've checked my email and its correct, and even re-set my password...and its still showing it....any suggestions on how to help please?!?!?!!
02-29-2012 10:52 AM - edited 02-29-2012 10:53 AM
Welcome to the BlackBerry Support Community Forums.
What is the full error message you receive when attempting to log into your BlackBerry® ID?
Please have a look at the follow article it may help you with your issue:
"Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7