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Visitor
Posts: 1
Registered: ‎02-22-2012
My Device: bold 9900
My Carrier: orange

wont let me log into blackberry ID!!

Got my new bold9900 today before i had a curve and i never had a problem with it....and i've tryed to set a few things up...however it asks me for my bb ID so i type it in n it comes up with ' unable to log in to your blackberry Id account' i've checked my email and its correct, and even re-set my password...and its still showing it....any suggestions on how to help please?!?!?!!

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: wont let me log into blackberry ID!!

[ Edited ]

Hey Sophoexox,

Welcome to the BlackBerry Support Community Forums.

 

What is the full error message you receive when attempting to log into your BlackBerry® ID?

Please have a look at the follow article it may help you with your issue:

"Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

http://btsc.webapps.blackberry.com/btsc/KB28212

 

Thanks.

-HB

 

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