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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎07-31-2011
My Device: curve9300
My Carrier: vodapone ireland

wrong pin

I got this BB curve as gift but the pin has beeen wrongly entered 10 times, so i could not connect the blackberry network anymore,pls what do i do to correct this.

Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: wrong pin

When you say PIN do you mean the 4 digit code attached to the SIM so your phone is asking for the PUK code? Or do you mean the password for the device? If you have entered the password wrongly 10 times your only option is to follow the instructions to enter "blackberry" and the phone will reset itself to factory settings. If you have a recent backup you can restore this, otherwise any data you had on the phone will be lost.