Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-23-2013
My Device: Blackberry 9780
My Carrier: SmarTone

your password has been successfully sent to your blackberry device

I cannot find it on my device. I have checked in messages and it is not there. Where else can I check?


Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: your password has been successfully sent to your blackberry device

Hello StefanieHemshall



Welcome to BlackBerry Support Forums


Are you using your Carrier or host email as your BlackBerry ID ?


Can you try those KB to see if it helps :


KB28111 :Unable to reset BlackBerry ID password when using a BlackBerry hosted email address


KB28232 :BlackBerry ID reset email is not being delivered to the associated mailbox


Or do you know the Security question that you have set during initial setup , if you can then look at this KB :

KB32414 : How to recover a BlackBerry Email account password when the password is unknown



But you can also Contact your Carrier to know if they can help you in this regard .So try it and let us know.




Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.