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New Contributor
Posts: 8
Registered: ‎04-20-2010
My Device: BOLD 9700
My Carrier: Mobily

youtube error : wireless network connection disconnected error

i have a bold 9700

 

and i regularly view youtube on it

 

worked fine since  almost 4 months

however since 4 days i get the following error whenver i click on a youtube video

 

"wireless network connection is disconnected please try again later"

 

ive tried a lot of things its still not working

whats wrong with this

 

please help!!!!!!!!

Hall of Famer III
Posts: 58,190
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: youtube error : wireless network connection disconnected error

Hi and Welcome to the Forums!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.


Apologies if that advice is redundant -- you only said "ive tried a lot of things"...my clairvoyance app isn't working today, so I've no idea what you've already tried.

 

Best!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 8
Registered: ‎04-20-2010
My Device: BOLD 9700
My Carrier: Mobily

Re: youtube error : wireless network connection disconnected error

thanx i will try that see if it works

 

else i shall post again

Highlighted
New Contributor
Posts: 8
Registered: ‎04-20-2010
My Device: BOLD 9700
My Carrier: Mobily

Re: youtube error : wireless network connection disconnected error

well looks like there is some internet problems with my service provider for my region

even my bb isnt online since 3 days

 

lets see when things get online