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BlackBerry® Passport

Posts: 1
Registered: Monday
My Device: passport
My Carrier: etisalat

BB ID Issue

Hello, I have been using BB Passport for a while now and recently got a new BB Priv, I was trying to tranfer all my data and setting to Priv, when i realize that I was not able to do so as, I had forgotten my BB ID password, so i deleted my account and created a new one with the same email. now when i try to login on my passport its not saying wrong user name or password, infact it doing nothing. 


when i check by login online i realized that the screen name is different, so i tried editing screen name after login online again, but i am getting INTERNAL ERROR, PLEASE TRY AGAIN. 



Posts: 96,050
Likes: 24,618
Solutions: 6,417
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB ID Issue

Well, sad to say that BBID is dead now. You can't just delete it and recreate a new one using the same email address.


If you purchased your device from a wireless service provider, or an retail store in person, or online, please contact them for assistance and state you are encountering trouble with Anti-Theft Protection in BlackBerry 10 OS 10.3.2.


Anti-Theft Protection Overview > http://blck.by/1Ethg83

When contacting your point of purchase, please have the following prepared;


-Your BlackBerry ID
-Proof of purchase such as a receipt
-A copy of your wireless bill that shows your phone #
-A copy of your Government issued ID


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