Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Passport

Reply
Highlighted
New Contributor
Posts: 2
Registered: Saturday
My Device: Passport
My Carrier: Rogers
Accepted Solution

Bluetooth - Can't pair with my Panasonic DECT cordless phone since yesterdays update to 10.3.3.1463

[ Edited ]

Has anyone else encountered this problem.

 

Passport updated to new OS (10.3.3.1463) yesterday.  This morning it won't connect to Panasonic cordless phone.  I go throught the process of pairing.  The Panasonic gets to a point where it displays the code but the Passport doesn't display the usual message so that you can compare the codes and accept the pairing.

 

Any ideas?

Hall of Famer III
Posts: 59,058
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Bluetooth - Can't pair with my Panasonic DECT cordless phone since yesterdays update to 10.3.3.1463

Hi and Welcome to the Community!

 

A variety of different issues are reported when updating to this latest OS version. Refer for BB's official stance:

And refer for a list of possible "fixes" I'm compiled...maybe one will be useful to your situation:

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
New Contributor
Posts: 2
Registered: Saturday
My Device: Passport
My Carrier: Rogers

Re: Bluetooth - Can't pair with my Panasonic DECT cordless phone since yesterdays update to 10.3.3.1463

Hi. Thanks for the help. 

 

The first thing on your list was to remove the SIM card so, I don't know if this made a difference or not but I rebooted the phone one more time but this time I removed the SIM card before I rebooted it.  I then tried to connect to the cordless phone again and it worked?!  I don't know why but it's working now.

 

Thanks again!!

Hall of Famer III
Posts: 59,058
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Bluetooth - Can't pair with my Panasonic DECT cordless phone since yesterdays update to 10.3.3.1463

Excellent...I am glad something there worked for your situation.

You are most welcome, and Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................