Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎10-28-2012
My Device: Playbook
My Carrier: China Mobile

A bit of a problem abroad

I bought a Playbook last December before I was moved to China by my company. It had a one year warrenty, and it is close to one year now.


My problem is

1. The screen has had weird lines appearing on it

2. It get s VERY hot when I charge it

3. It hasn't been working too well in terms of the touch screen. The programs run fine, but the screen itself has not been very responsive to touch like it used to.


What should I do? I am in China until New Years and I would like to exchange it, but will they do that over here?

Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: A bit of a problem abroad

BlackBerry Playbook Help desks:

Germany: 0800 1816530 (Gebührenfrei)
North-America: 1 877 255 2377 (Toll Free)
UK: 0808 100 7466 (Toll Free UK only)
Outside UK: +44 1753 558400
Worldwide: 1 519 888 6181

Credits to serversurfer for collating this list.