Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎04-12-2013
My Device: BlackBerry PlayBook
My Carrier: Rogers

App world won't let my update apps

i try to update my apps on my playbook and it says to login to my blackberry id, then it says "the billing method you have previously selected is not currently available on the blackberry playbook. Please select a new billing method" then it takes me to choose PayPal or credit card...I have my creditcard set up...always have...but they are all free apps and I now have 7 apps to upgrade. I don't know what to do! Help! 

Forums Advisor I
Posts: 527
Registered: ‎09-16-2012
My Device: BB PlayBook (32 GB Wi-Fi OS, Torch 9810 (OS, Z10 (OS

Re: App world won't let my update apps

[ Edited ]

Fully power off the PlayBook and restart it (full boot). Then open BB World again and try to upgrade one at a time. See what happens. I think BB World is just wonky. It's a terrible store system and very glitchy. The web store is even worse. I think restarting and trying again might help.


You shouldn't need to log in to BB World to upgrade an app, only to purchase one. It should be able to be done from My World within the BlackBerry World App (might require a list refresh).