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New Contributor
Posts: 4
Registered: ‎02-18-2014
My Device: blackberry playbook AD8E
My Carrier: tmobile
Accepted Solution

Apps, including blackberry app GONE! Please Help!

I downloaded an update for my playbook, when i rebooted...all apps were gone. Even my blackberry world app.  How do i get them back? I cant find a download link to get the blackberry world app.  I tried going to my blackberry account and reinstalling my apps, but they still don't appear on my homescreen.

What's wrong? How do I fix it?

I'm not a tech junkie...just a layperson, so please...I need someone to hold my hand and help me fix this... 

Posts: 94,479
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Apps, including blackberry app GONE! Please Help!

Try this, first, do a simple restart on the Playbook... tap the upper right battery icon > Restart.

 

Check again after reboot.

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New Contributor
Posts: 4
Registered: ‎02-18-2014
My Device: blackberry playbook AD8E
My Carrier: tmobile

Re: Apps, including blackberry app GONE! Please Help!

Oh thank heavens!!! Thank you!
Posts: 94,479
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Apps, including blackberry app GONE! Please Help!

You are very welcome.

Good luck.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Trusted Contributor
Posts: 159
Registered: ‎02-14-2014
My Device: Torch
My Carrier: Warid

Re: Apps, including blackberry app GONE! Please Help!

Restart your playbook
========================================================
If you find my solution helpful then go to options and mark solved
Or you can just click the thumbs up button .
Follow me on twitter :
@haroonkhalid111
Thanks ,
Regards
Haroonkhalid
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Apps, including blackberry app GONE! Please Help!

Sir i just wanted to advice that this can be an issue with the update and can be resolved by Updating / Restoring again .............. Sir you know more then me so this is just an advice

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Apps, including blackberry app GONE! Please Help!

You copied the answer of J Sanders

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog
Highlighted
Posts: 94,479
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Apps, including blackberry app GONE! Please Help!

Wow.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 4
Registered: ‎02-18-2014
My Device: blackberry playbook AD8E
My Carrier: tmobile

Re: Apps, including blackberry app GONE! Please Help!

Thank you all so much for your advice.
I did what JSanders advised.
My issue is fixed.
Again, thanks a million! Smiley Happy
Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Apps, including blackberry app GONE! Please Help!

Sir i know this is something strange from me but i m sorry for the thing i did twice ( U know what i am talking about ) I will try my level best not to do that thing ever again and will never disturb u ehen u r helping some one already Smiley Happy I M Sorry

Regards Eree - Follow me on Twitter - Facebook - Google+

For more visit my Blog