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BlackBerry® PlayBook™

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New Member
Posts: 2
Registered: ‎12-14-2011
My Device: Playbook 16gb
My Carrier: Vodaphone

Aps Support Please

Hi there, I have just purchased a Playbook, and not having much luck, 2 problems, and wishing I had gone down the android route!

 

1. When trying to install aps i get an error message saying "This item is not supported by your current device profile" what does that mean and how do i fix it?

 

2. When trying free aps i get the following "install error:[0003-0011-()3120] what does it mean and how do i fix it?

 

Thanks

 

Keith

New Developer
Posts: 13
Registered: ‎12-12-2011
My Device: Blackberyy Bold 9780
My Carrier: T-Mobile

Re: Aps Support Please

What's the software version on your playbook and do you get the error installing all the applications you try to install?
New Member
Posts: 2
Registered: ‎12-14-2011
My Device: Playbook 16gb
My Carrier: Vodaphone

Re: Aps Support Please

Hi,

 

version 1.0.8.6007 systems says i have the latest update.

 

Yes I get the error on everything, and also it wont let me update two aps that have updates available.

 

Many thanks

K.

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Aps Support Please

check your time on the playbook, if off too much it wont get apps

 




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Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Aps Support Please

Call tech zupport, you have 90 days free.
Be a Shepard and not an iSheep.
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New Contributor
Posts: 3
Registered: ‎12-16-2011
My Device: playbook 16 gb
My Carrier: Rogers

Re: Aps Support Please

Do you mind posting that phone support number? I've been looking for it but with no luck.

Thanks,

 

Contributor
Posts: 37
Registered: ‎10-12-2011
My Device: Playbook
My Carrier: Telus

Re: Aps Support Please

The support number is: 1-877-644-8405. Good Luck!