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BlackBerry® PlayBook™

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New Contributor
Posts: 3
Registered: ‎04-28-2011
My Device: Blackberry Playbook
My Carrier: Rogers Wireless

BB Bridge issue - requires repeated setup with BB Bold

In order to connect to Blackberry Bridge, I have to uninstall and reinstall the application to my BB Bold smartphone every time I turn my Playbook on. This is the only way I have found to temporarily solve the problem. The connect function does not work, even though both devices indicate the other is recognized. Bluetooth is always active on both devices. I've had my Playbook since the release date and this issue is getting to be quite annoying. Help!

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: BB Bridge issue - requires repeated setup with BB Bold

Hey Canwdn,

 

Have a look at the following article that covers Bridge connection issues:

"Unable to connect BlackBerry Bridge with BlackBerry smartphone" error appears when attempting to pair with the BlackBerry PlayBook

 

http://btsc.webapps.blackberry.com/btsc/KB26699

-HB

 

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Trusted Contributor
Posts: 162
Registered: ‎04-27-2011
My Device: Z10, Playbook 32GB
My Carrier: Rogers

Re: BB Bridge issue - requires repeated setup with BB Bold

You restarted your phone too, right? That fixed my connection loss issue (curve 8900)
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Chris --- http://www.twitter.com/chrispycrunch
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