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New Contributor
Posts: 4
Registered: ‎07-12-2014
My Device: Blackberry Playbook
My Carrier: Videotron
Accepted Solution

BB ID password

Hi,

I can't have access to my BB ID password, they locked it - (I don't know  why ) I asked for a new PASSWORD - and I never rec'd the e-mail  confirming  the change to a new one after 3 days . Could you please help.(Customer support can't help me with a good answer- they want to be paid for this service )

 

Thanks

Forums Veteran I
Posts: 1,831
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: BB ID password

Hello Tam2014

 

Welcome to http://supportforums.blackberry.com/

 

Please see this "sticky" post for helpful information concerning your BBID situation:

Hopefully, this information will be of use to you.

Cheers, and Good Luck!

 

VIA |  sdgardne Hall of Famer II

http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...

 

Regards.


BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Contributor
Posts: 4
Registered: ‎07-12-2014
My Device: Blackberry Playbook
My Carrier: Videotron

Re: BB ID password

Hi,

 

Thank you very much - I'll try it  - and keep you posted.

Have a nice day....

Forums Veteran I
Posts: 1,831
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: BB ID password

Good luck and let us know!

Regards.

BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Contributor
Posts: 4
Registered: ‎07-12-2014
My Device: Blackberry Playbook
My Carrier: Videotron

Re: BB ID password

Hi,

 

Finally I just rec'd the e-mail with the link to how to change my password - and it's done finally....

 

Thank you for everything,

Forums Veteran I
Posts: 1,831
Registered: ‎07-01-2013
My Device: BlackBerry Passport SIlver Edition (OS10.3.2876)
My Carrier: Movilnet

Re: BB ID password

If the problem has been solved do not forget to give the topic as solved

Regards... Smiley Wink

BBM Channels  PIN: C0007093A
Do not forget to give LIKE   Like Those people who help you and advise you about your doubts. Accept as Solution
New Contributor
Posts: 4
Registered: ‎07-12-2014
My Device: Blackberry Playbook
My Carrier: Videotron

Re: BB ID password

Hi,

 

regards,

Thank you for letting me know regarding the solution - I hope I did put the right answer as: ACCEPT SOLUTION