02-04-2013 01:22 PM
Have a BB Torch Bridged to 16gb Playbook. BBM messages are suddenly not transferring to the playbook although the message icon appears on the PB. I have restarted both devices and installed and uninstalled BB Bridgon Torch to no avail. Any suggestions?
02-12-2013 02:33 PM
Welcome to the BlackBerry® Support Community Forums.
What version of BlackBerry Messenger do you have installed on the BlackBerry smartphone? And what software version are you using on the BlackBerry PlayBook tablet?
02-14-2013 08:07 AM - edited 02-14-2013 08:08 AM
Can I have you go into BlackBerry Bridge on the BlackBerry smartphone> Highlight the PlayBook tablet> Press the Menu key> Device Properties> Is BBM selected?
02-14-2013 10:57 AM
In answer to your question - yes - BBM is selected.
Since our last messages I actually deleted BBM from the apps and then reinstalled it (vs. uninstall then reinstall) and my problem is solved. Not sure if that was the fix or not but the BBM icon AND the messages are appearing on the playbook again. So far so good.
Thx for your interest and help.