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BlackBerry® PlayBook™

Posts: 10
Registered: ‎08-12-2012
My Device: BlackBerry Playbook
My Carrier: Comcast

BBPB Desktop Manager

  with no oars

I have had nothing but trouble from this BBPB in the last month.  Now, I’m supposed to do a backup, and then install the latest OS update, but the desktop manager only finds a smart phone and not my playbook.  So, I am not able to run the backup and restore functions, which was suggested to solve my camera problem.

There is no hope now, and the only thing that I can think of is to nail it to the wall, and go buy a Real tablet, or iPad.

Any suggestions are welcomed, so long as this beast will allow me to do it.

Thank you.

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BBPB Desktop Manager

What PC OS?

Do you have latest version of device manager installed? (Not desktop manager)

try to reboot PC?

turn off wifi on playbook?

turn on file sharing on playbook?



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Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBPB Desktop Manager

hey are you using the latest version of the desktop manager?


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