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New Contributor
Posts: 8
Registered: ‎12-30-2010
My Device: bold 9700

BLACK BERRY 16gb not charging.......

its not charging 
what to do its showing thunderbolt signal but not charging what to do?????????

 

how to solve it????????

New Contributor
Posts: 8
Registered: ‎12-30-2010
My Device: bold 9700

Re: BLACK BERRY 16gb not charging.......

sorry its 32gb not 16 gb

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACK BERRY 16gb not charging.......

At what percentage is the charge showing currently?

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New Contributor
Posts: 8
Registered: ‎12-30-2010
My Device: bold 9700

Re: BLACK BERRY 16gb not charging.......

it stopped at 17%

what to do?????????

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACK BERRY 16gb not charging.......

Unplug it, plug it back in, and allow it to continue charging.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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New Contributor
Posts: 8
Registered: ‎12-30-2010
My Device: bold 9700

Re: BLACK BERRY 16gb not charging.......

hey done all the processors

done with usb charging but not getting charged up

done with power charging but no result

 

so thought software problem done with latest update but no result......

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACK BERRY 16gb not charging.......

Yep, leave it charging.

Is it on, or in standby mode, or OFF?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎12-30-2010
My Device: bold 9700

Re: BLACK BERRY 16gb not charging.......

i done all the processors i mean in standby mode or off mode i done charging but it couldnt charge......

so please say me the processor

Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BLACK BERRY 16gb not charging.......

I asked.. Is it on, or in standby mode, or OFF?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎12-30-2010
My Device: bold 9700

Re: BLACK BERRY 16gb not charging.......

its on i am keeping all the time charging only right now its with 16% charging 

at now i shut down it so that charging could be saved