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BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎07-10-2012
My Device: Blackberry Playbook RDJ21WW
My Carrier: Bell Mobility

Badly Damaged Tablet

My bbtablet has received severe damage (cracked on one corner and screen crushed) . It will power up but is locked on the "enter password" prompt and since I cannot get the keyboard to scroll up I cannot open the tablet.

All I want is to be able to retrieve my photos.

Any help would be greatly appreciated.


Posts: 94,807
Likes: 24,457
Solutions: 6,362
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Badly Damaged Tablet

Can you connect to your PC and sync the media from the Playbook?

You'd enter the password on your PC.

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