04-02-2012 05:07 PM
I buy my playbook 2 weeks ago and i have two problems first the led don't shut down after removing the charger or turning on the tablet. The playbook of my friend and my brother don't happen the same i read some tutoríals for shutting down the led but this are for the older version of playbook OS
The second problem and more serius is the batery problem my batery don't charger more than 80% in the best casé other times only charge 77 78 79% look like need some kind of calibration and it's strange but i buy the tablets for my brother and friend and the other two tablets has coming with no SO and was necesary make the upgrade but my tablet has come with OS 1,8 installed and ready for use
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
04-03-2012 10:19 AM
are you on OS 2? if not i would try the upgrade.
if that dont fix it, you can contact support or reload the OS on it if you want
First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
05-24-2012 09:29 PM
Sorry for the long time with no news but at last i be done the update with the desktop software and the problem continues the battery dont charge more of 77% and the led still on all the time and i forget but i can't change the brightness of the screen well the time of life of the battery it's 3 hours an 30 minutes aprox playing games and usign the wifi
I hope if someone colud help me eith this problem
05-25-2012 07:54 AM
05-25-2012 01:10 PM
Please back up everything you have in your PB (things that you store in PB after purchasing the tablet). Just in case your PB will fail eventually and you can not even reboot it.
My tablet can not boot and I am trying to search all the postings in this web site to find a solution for it
05-25-2012 01:58 PM
When I press power on/off in combinations with other buttons (- and +) sometimes LED shows a red light for a few seconds then the light went off. The response is not consistent.
05-25-2012 02:11 PM