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BlackBerry® PlayBook™

Posts: 1
Registered: ‎04-12-2012
My Device: playbook
My Carrier: saturn

Battery dont answer

[ Edited ]


I have a problem with my playbook battery doenst charge 


.it was with 25% and i ve tried to charge and nothing said it was charging,  i tried  to charge with the usb charger to computer and also not and the  program playbook didnt open.


no its 0% and I have read several articles talking about this of 2 minutes charge and disconnect but this also dont goes to my playbook .


now when i connect it puts a red light and then the 5 yellow lights after .


Do u know something it could solve this problem ??


thanks in advance

Forums Veteran I
Posts: 2,359
Registered: ‎04-19-2011
My Device: Z10 & Playbook
My Carrier: Verizon Wireless

Re: Battery dont answer

Search the forums for "stack charging" that should solve your issue. PLUS search prior to posting there are many sovereign threads about your issue.
Be a Shepard and not an iSheep.
Super Contributor
Posts: 274
Registered: ‎08-02-2011
My Device: Playbook 64, Z-10, Q10
My Carrier: T-Mobile

Re: Battery dont answer

The PB is sensitive to the charger. Use the original or if you use another charger it needs to put out at least 1 amp or 1000 milliamps. The lightning Bolt symbol will show if it's being charged, it appears over the battery symbol. If it only shows a plug symbol it's not charging. A phone charger won't work. You may want to try another charger to make sure the charger is not the problem.
Forums Veteran I
Posts: 1,945
Registered: ‎11-28-2011
My Device: PlayBook 32 & 64 GB & Torch 9860, Z30
My Carrier: Wind Mobile

Re: Battery dont answer

If your battery is dead or near dead, you have a problem. If you follow these instructions you may be able to make a recovery but it will take some time. The charger is controlled by software. The software will not run because the battery voltage is too low. When the battery is too low and you turn on the PB, It will only run for about 4 minutes and then shut down again. During this 4 minutes, the charger will begin charging but since the battery voltage is still too low, the unit will shut down again and the charger will shut off. To get the voltage up sufficiently for the PB To continue, you have to have the charger plugged in and every 5 minutes or so, you have to hold the power button on until the red light flashes then release it.It will once again recharge for 4 minutes. You may have to repeat these steps at least 10 times. Once the voltage gets up a bit, the charger should stay on but it will takes 6 hours to fully recharge the battery. When your charger is charging, it will feel warm to the touch so check it often to see if it is in fact charging.