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01-13-2013 09:26 AM
This is UK and he should not have to do that, but corroboration from RIM may help. I have explained his rights in this country.
These international manufacturers and retailers think they are above the law over here. It's why we pay more for our stuff than in the rest of the world.
It's good advice. I've seen similar posts about PC World in the UK before so this isn't an isolated incident. I've also seen some online retailers who specify that they will not take returns on items that have manufacturer warranty, RIM being one of them.
01-13-2013 10:39 AM
Yes we also have different laws for online called Distant Selling Regulations that are also flouted by firms like Am***n.co.uk who appear to be a uk company yet evade taxes and laws by being based in Luxemburg or some other God-forsaken hole in the ground.
As Charlton Heston famously (almost) said...
"I will give up the rights afforded to me by British law when they pry them from my cold dead hands"
01-13-2013 02:42 PM
01-13-2013 03:16 PM
01-13-2013 03:24 PM