Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Contributor
Posts: 33
Registered: ‎10-05-2012
My Device: Playbook Tablet (32Gb)
My Carrier: BT infiniti for home use with homehub3
Accepted Solution

Behaviour of latest Playbook BB software (OS 2.1.0.1088) and Smartphone 9800(6.0 Bundle 2647) BB Ver v2.1.0.32

[ Edited ]

Since I have upgraded both the Playbook and my 9800 with the latest OS and version of BB I have started to experience some problems with connecting from the Playbook to the 9800. It manifests itself as hanging when trying to connect the tablet to the phone. I can clear it (usually) by stopping and starting Bluetooth on the 9800.

 

Has anyone else seen this?

 

(also posted on the 9800 forum)

Posts: 96,080
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Behaviour of latest Playbook BB software (OS 2.1.0.1088) and Smartphone 9800(6.0 Bundle 2647) BB Ver v2.1.0.32

  • ON the 9800, delete the Bridge app from Options > Device > Application Management.
  • Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
  • Then, download and again install the Bridge app from AppWorld.

 

  • On the PlayBook, delete the current pairing with the 9800,
  • Restart the PlayBook by touching the battery icon at the upper right > Restart.
  • once the 9800 is rebooted per above, re-pair and try again.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Contributor
Posts: 33
Registered: ‎10-05-2012
My Device: Playbook Tablet (32Gb)
My Carrier: BT infiniti for home use with homehub3

Re: Behaviour of latest Playbook BB software (OS 2.1.0.1088) and Smartphone 9800(6.0 Bundle 2647) BB Ver v2.1.0.32

Appears to be sorted. Thanks.

Posts: 96,080
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Behaviour of latest Playbook BB software (OS 2.1.0.1088) and Smartphone 9800(6.0 Bundle 2647) BB Ver v2.1.0.32

Great, you're welcome.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 33
Registered: ‎10-05-2012
My Device: Playbook Tablet (32Gb)
My Carrier: BT infiniti for home use with homehub3

Re: Behaviour of latest Playbook BB software (OS 2.1.0.1088) and Smartphone 9800(6.0 Bundle 2647) BB Ver v2.1.0.32

The problem still seems to be there unfortunately. I have to switch bluetooth off and on to re-establish the bb connection...