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BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎07-11-2012
My Device: PlayBook, Tour9630
My Carrier: Sprint

Birdge to a locked email!

I was doing fine until something(?) decided to lock me out of my bridged email on the PlayBook.  I get the white screen with spinning icon, the a black screen with "BlackBerry Bridge is Locked", a white box asking for my smartphone password and to click 'unlock' which it never does!  Other bridged items are accessible.  I've rebooted, disconnected, deleted until the holsteins returned.  Any ideas?

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Birdge to a locked email!

Hello christopher626,

Welcome to the BlackBerry Support Community.


Please reinstall the BlackBerry® Bridge™ from the following location to address the issue of accessing the Messages application via BlackBerry Bridge:




Thank you.



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