09-25-2012 07:18 AM
As per my previous thread entry, BB technical support recommended a software reload to rectify my problem. They were excellent and lead me through the whole process from completing a back up to installing the new software. Their advice was also followed up with step by step email to confirm our conversation. To say this was a free number to contact them, answered straight away and came up with a solution and remedy speedily was an excellent level of customer service. (fortunately this was covered within the 90 day initial registration process.)
Result, I now have my BB PlayBook back to its normal self, with wifi working as it should.
Thanks you for all your assistance.
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
09-25-2012 12:44 PM
glad to hear you are doing better now
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V