Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
03-13-2012 09:04 PM
I got this black berry PlayBook for Christmas and it starts to open up random things and just 'glitch' out idk if it is a virus but I really want to find out I have restarted it and it didn't work please help!!!!!!
03-13-2012 09:15 PM
Have you tried the 3 button reset? (holding power button and both volume buttons down for 20 seconds until PlayBook switches off then release the 3 buttons. It should then restart)
What do you mean when it 'glitches' out?
03-13-2012 09:20 PM
Yes I have restarted it but not the 3 button start and like it opens up apps by itself and just does random stuff? Can u help???
03-13-2012 09:49 PM
I think its just something wrong with the 2.0 firmware because someone else had a post saying it starts itself up and opens random apps. The last week mine has froze on some apps and wouldnt exit or some just wouldnt work right and then all of them would act up until you restart. More than likely its something wrong on rim's part, not a virus or something. If its that bad you could try a secuirty wipe or whatever if you backed up your pictures and whatever and reinstall the firmware and everything
03-13-2012 10:16 PM - edited 03-13-2012 10:17 PM
If it opens random apps without you touching the screen at all, even after doing a 3 button reset, try a security wipe.
Try the solution from knottyrope here: