06-03-2014 10:07 PM
Hi I´ve an issue with my Playbook, It has the 22.214.171.1247 however when I open BlackBerry World it says I need to upgrade it.
It takes me to a link on the kenowledge base article ID KB35784, and it says I need to Upgrade the OS to the latest version but I´ve already the latest version.
How can I solve it?
06-15-2014 05:52 AM
There have been several threads on this forum relating to this, on updating the operating system to the latest. It would appear that when the update was completed the BB World was updated likewise, so it is unknown why this should show on BB World as an update is outstanding. The general consensus of opinion was to ignore it, as with the latest update included the latest BB World. I updated when the last release was made and everything seems to work normally including BB World.
Hope this assists?
07-15-2014 09:23 PM
I've just now run into this problem. Trying to purchase items within a game app. How can I ignore the message to upgrade? My PB is current so I can't go ahead with purchase. First time attempting this. Thanks for your help.