12-19-2012 07:58 PM
Further to my post 2 weeks ago.
I like my BB PB but:...........................
1)Wish that Rogers had told me at my no contract purchase, or someone at Blackberry, after two weeks of fooling around with it, that I had to ALSO buy airtime with Rogers (After paying the $549.00 plus tax ) to get updates.
2)BTW, Rogers has not got LTE in my city, only 4G. I have just connected with MTS, (only LTE ISP), here in Winnipeg Manitoba and the speed of the LTE is great, blinding fast. However since this 4G LTE is BRANDED (according to BB) with Rogers , no 2.1 update is available. (Yes they do say that on the website now).
3)After speaking with a person(a BB support adviser(East coast of Canada) I found out that they do have many unhappy customers and they are working on future changes(No good for me now).
I will get a sim card at Rogers, and see if I can get the updates.
Hopefully all this is not a waste of time.
By the way I am getting the following error whe I try to connect via LTE on my LTE carrier
"There was an error conneting to the update server. Please try again later (65792)"
Not happy with all those phone calls I made, their support group is not technical and reads off the script, (to be fair thats what most companies are doing),, and BB has not returned my emails asking for asistance. in two days.
Would be nice to speak to someone at BB for problem solving
Solved! Go to Solution.
12-21-2012 06:43 PM
Yes, finally I have the 2.1 update. Actually was pretty much what Blackberry had stated, although I found it hard to belive they would actually force people to go to the provider that they bought their 4G LTE from. Never the less, the 4G LTE I have has the lates updates. Solution was after all, going to Rogers where I had bought the 4G LTE from (bought without contract), and getting them to put in a Sim card, signing up to a monthly plan.then just hooking up my USB cable to my desktop and doing an update through the Desktop.The integral part being the activated Sim card from Rogers. So praise be. Its done. Thanks all for your assistance.
12-21-2012 08:04 PM
Should have added that its the 2.1 update all right but will have to wait for the newer update 126.96.36.1998. Doesn't appear to be out yet for the 4G LTE..