Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

New Member
Posts: 1
Registered: ‎01-02-2012
My Device: Blackberry Playbook
My Carrier: orange

Blackberry Playbook - Bridge Frozen

I have set up my playbook and then went on to pair my tablet with my phone which I successfully did. The tablet screen then says something along the lines of "the application have been installed and that you can access bridge from you home screen". But i can't get off this screen now, it is as if it has frozen? I would be grateful of any help at all.

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry Playbook - Bridge Frozen

Hello Jack,


Perform a hard reset on the BlackBerry PlayBook tablet, by holding the Power button for 10 seconds.


Let me know if it freezes again when you try to pair.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!