Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
11-27-2013 11:27 AM
I have an blackberry playbook 16GB. It was working fine before and had charging problems for last 2 months. Like i don't know when it will be charged. if we plug in charger and keep charging for whole night, it use to get charged by morning. Charging light indicator was not working properly. Now it is not at all responding. If we put charging red light will be on for few second and it will go off. after some time it will show red light by itself. But it is not switching on or showing screen at all. Looks like it is dead.
Tried to connect it to computer and to update its software but it gives an error. when connected to computer and click on update software for few seconds it will show green light and the same story repeats again and again. Not sure if battery is dead or screen failure or what happended.
If would be really great if someone can help me on fixing the issue. Thanks again.
11-27-2013 06:03 PM
Welcome to the BlackBerry Support Community Forums.
If you're receiving the flashing green LED light, it sounds like the BlackBerry PlayBook battery is completely drained. I suggest plugged the BlackBerry PlayBook into the wall charger for several hours to get a charge again.
Let me know if the issue still persists after charging it after several hours.
VIA | ViciousFerret
11-27-2013 08:39 PM
Hello thanks for your reply.
I have already charged it for almost one full day. but still it is not switching on.
I could see green light only when i plug it to my computer with USB cable and hold power button for few seconds.
and the green button too is not stable. it will go away very quickly. am not getting what the problem is.
It would be really great if you can provide me a solution.