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02-01-2013 05:04 PM
I purchased a Blackberry Bluetooth Mini Keyboard. I connected it and it works nicely. I then connected my Blackberry Curve and again no problems. Then i enabled the Blackberry Bridge so my Blackberry Emails can be seen on my Playbook. Well as soon as I got an email the KB disconnected.
This happens now all the time.
I turn off the KB on and off and it connects and then poof disconnects all of a suddden.
Are these 2 not compatable with each other?
02-05-2013 12:03 PM - edited 02-05-2013 12:03 PM
Welcome to the BlackBerry® Support Community Forums.
I have tested this and was unable to reproduce this issue, we would suggest contacting our BlackBerry PlayBook support team for further investigation into this matter:
02-05-2013 12:13 PM
bluetooth protocols are normally one device is pair at a time (will stand corrected if wrong)
as for blackberry bluetooth is slightly non standard, this should still be the case
02-06-2013 01:29 PM
A simpler solution to re-establish a connection when the mini keyboard is disconnected is to tap the keyboard's [ctrl] key.. That re-establishes contact. You get a viusual confirmation of the process when the LED on the keyboard flashes blue while it re-establishes the connection.
This is perhaps not a solution but a lot less of a pain than turning off the keyboard, turning it on again and then waiting and waiting for the keyboard and the PlayBook to pair again.