Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® PlayBook™

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎02-01-2013
My Device: Playbook 32G
My Carrier: Rogers

Blackberry Playbook and Mini KB

I purchased a Blackberry Bluetooth Mini Keyboard.  I connected it and it works nicely.  I then connected my Blackberry Curve and again no problems.  Then i enabled the Blackberry Bridge so my Blackberry Emails can be seen on my Playbook.  Well as soon as I got an email the KB disconnected.

This happens now all the time.

I turn off the KB on and off and it connects and then poof disconnects all of a suddden.

Are these 2 not compatable with each other?

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Blackberry Playbook and Mini KB

[ Edited ]

Hey Franksp2011,

Welcome to the BlackBerry® Support Community Forums.


I have tested this and was unable to reproduce this issue, we would suggest contacting our BlackBerry PlayBook support team for further investigation into this matter: 



Thank you.



Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Posts: 17
Registered: ‎01-11-2013
My Device: playbook
My Carrier: n/a

Re: Blackberry Playbook and Mini KB

bluetooth protocols are normally one device is pair at a time (will stand corrected if wrong)

as for blackberry bluetooth is slightly non standard, this should still be the case

Trusted Contributor
Posts: 117
Registered: ‎09-25-2012
My Device: BlackBerry Playbook
My Carrier: WiFi only (well, I do have a cheap Nokia with 7/11 SpeakOut)

Re: Blackberry Playbook and Mini KB

A simpler solution to re-establish a connection when the mini keyboard is disconnected is to tap the keyboard's [ctrl] key..  That re-establishes contact.  You get a viusual confirmation of the process when the LED on the keyboard flashes blue while it re-establishes the connection.


This is perhaps not a solution but a lot less of a pain than turning off the keyboard, turning it on again and then waiting and waiting for the keyboard and the PlayBook to pair again.

PlayBook 64GB and 32 GB