01-29-2012 04:47 PM
My Playbook cannot seem to connect to Blackberry Desktop software. I have uninstalled, reinstalled, etc. Followed some ideas on here but to not luck. The computer seems to see the PlayBook but not the software. Any thoughts?
03-16-2012 10:38 PM
Make sure your WIFI connection is turned off when you try to connect through USB. It can't handle being a network device and a USB device at the same time.
03-19-2012 06:30 PM
I am having the same issue. I have turned off the WIFI and bluetooth and still nothing...I have uninstalled desktop mananger and reinstalled it twice, changed the cables a few times and still nothing. Any one else have any ideas?
03-19-2012 06:40 PM
Did you install the Blackberry Windows drivers as well? I couldn't connect originally so I downloaded the drivers but that didn't work. Then I read that WIFI had to be turned off so I did that and it connected right away but it might not have worked without the driver install. All I know is the combination worked. I don't think it could be the USB cable unless your Playbook wasn't able to install it's software when you first connected it. If it did then it can't be the cable.